Services We Provide
Free UK Mainland Standard Delivery for eBags over £25
Delivery time can range from 24 hours to 6 business days, depending on both
the manufacturer and the product type.
- Offer does not apply on delivery to the Isle of Man and the Channel
Islands.
- Free delivery cannot be combined with any other available offers.
- Free delivery offer is limited to "In Stock" items only.
- eBags reserves the right to end or change this free delivery offer at any
time.
- eBags unconditionally guarantees all merchandise sold for 30 days
from the receipt of shipment.
Contact Customer Service
If you have a customer service issue that requires immediate attention, please
email us or call us toll free at 0800 783 3305.
Services
Standard delivery for Yoox
Expect your package in approximately 3 - 6 working days. £ 5.50
Express delivery
Delivery guaranteed within 1-3 working days. £ 14.00
If you place an order by 1 p.m., from Monday to Friday, YOOX guarantees
delivery with Express shipping within 2 working days.
Contact Customer Care
You can call YOOX Customer Care at the toll-free number 0800 1699735. The
service operates Monday-Friday 8am-8pm except public holidays or email